UK Shipping

BioTurm offers Free UK shipping on all items.
The approximate delivery time is 3-5 working days.*
All items are sent via Royal Mail.

*On the basis that orders are placed before 13:00 Monday–Friday and chosen products are in stock.

About Undeliverable Packages

Occasionally packages are returned to us as undeliverable because they have been refused, unclaimed or the delivery address is incorrect. If this happens, we will attempt to contact you to arrange for the package to be resent. This will incur a further shipping cost.

If the parcel is delivered and you are not there to receive it, a card may be left asking you to collect the parcel from your local Royal Mail sorting office, which will be much closer than the nearest depot of a national carrier. You may also specify that the order is delivered to your work address if you are unable to be at home to receive it.

If you no longer require the package, the value of the items contained will be refunded, less any extra shipping costs incurred for the carrier to return the package to us. No shipping charges, original or otherwise, will be refunded.